1. Cancellation

You can cancel your order within 24 hours of placing it. To cancel an order, please contact us immediately at winijewel@gmail.com or call us at +91 7021234638.

2. Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at winijewel@gmail.com.

3. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

4. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

5. Contact Us

For any questions about our Refunds and Cancellation Policy, please contact us at:

  • Email: winijewel@gmail.com
  • Hotline: +91 7021234638
  • Address: 24/365, ganesh krupa society , ghatkopar east Mumbai -400077